January 5, 2024

Salesforce Business Analyst – Leeds

Salary: £30,000- £55,000 per year DOE + benefits (see below)


About Art of Cloud

Established in 2018, Art of Cloud is an award-winning Crest (Gold) Salesforce practice based in the north of Leeds. We service our client’s needs through our excellent understanding of the platform along with their individual business issues. We pride ourselves on achieving excellent CSAT reviews and attribute that to our superstar employees and their attitude to their work. We are growing fast and as a result, we’re always on the lookout for talent to help us reach our goals.
Art of Cloud is an equal opportunity employer. We have won awards for our approach to hiring. We celebrate diversity and are committed to creating an inclusive environment for all employees.


Job description

Working as part of a project team, you’ll primarily be client facing and will be responsible for managing stakeholders, running workshops, gathering requirements and documenting user stories. With the aid of a technical team, you’ll help translate these requirements into scalable solutions, thus playing a key
role in delivering projects swiftly, efficiently and to a high quality. You’ll also play a role in the wider practice, helping to define project methodologies and suggesting process improvements.


Responsibilities of the Salesforce Business Analyst:

  • Attending Discovery and Pre-sales calls
  • Assisting in documentation of scope of work document
  • Gap Analysis for Business Process
  • Business Process Review Workshops and production of documented deliverables
  • Assisting in development of User Stories
  • Support execution of User Acceptance Testing
  • Communication with Client and internal stakeholders
  • Working within commercial frameworks and timelines



  • 3+ years Business Analyst experience.
  • A strong understanding of Salesforce and it’s product suite.
  • Managed stakeholders and run workshops.
  • Delivered large scale projects, end-to-end.
  • Experience of gathering requirements and documenting user stories.
  • Excellent communication skills.
  • Previous experience working in the telco/energy/utilities sectors (highly desirable)



  • Competitive salary package with performance-based bonuses.
  • Private Healthcare
  • 25 days holiday
  • Opportunities for professional growth and development.
  • A collaborative and inclusive work environment.
  • Access to cutting-edge technology and resources.


If you think you have what it takes to step into this role and have previous experience working directly with customers to provide innovative and excellent solutions to complex problems…. we want to speak to you.

Next steps…

If you like the sound of this advert then please go on our website, read our blog, figure us out… and THEN get in touch and tell us why you’re going to be a good fit… We don’t want pages and pages but a little paragraph would be good to get to know you.
Our office environment reflects our ability to nurture potential and make excellent use of experience.


Sorry – We won’t be working with recruitment agencies for this position

Salary is negotiable based on experience and certifications
Job Types: Full-time, Permanent, Hybrid Role
Salary: £30,000- £55,000 per year DOE

Minimum 3 years
Work Level
Employment Type
Full Time
up to £55,000
Art of Cloud
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