July 1, 2024

Sales Support Administrator – Buxted, East Sussex

Salary: £25,000 – £28,000 (depending on experience) plus benefits (see below)


About Us 

Weald Packaging Supplies is an independent family run company established in 1983. We supply the food industry with a wide range of packaging, ingredients, and sundries across the UK. Our existing team of twelve are friendly, professional, and committed to growing the business. The company has seen a strong period of growth with a strategic vision for continued growth over the next 5 years. We are looking for additional staff who can really add value and help make the business aims a reality.


What We Can Offer You 

  • Company Bonus

  • Company events

  • Company pension

  • Employee discount

  • Free parking

  • On-site parking

  • Sick pay


Sales Support Administrator Role

We are currently seeking a full time Sales Support Administrator for Weald Packaging Supplies Ltd. This role is designed to be a challenging and rewarding opportunity to aid the sales team in handling sales orders and enquiries to help further the growth and development of our food packaging and sundries business. This key role will provide support to the Sales Team in achieving the company objectives, maintaining relationships with our existing customer base and the daily management of enquiries and orders.

The role will be full-time based at our Buxted premises, with hours of 8am to 5pm Monday to Friday.


The role includes but is not limited to:

  • To Receive and Process incoming enquiries to provide the sales account managers time to develop their accounts.

  • Execute the sales process in a timely and professional manner.

  • Manage client expectations in terms of timescales, Product availability and costs.

  • To be the second point of contact for our sales accounts to maintain a great working relationship.

  • To provide administrative support to the Sales Team by keeping sales reports and information up to date.

  • Liaising with suppliers and other staff members to deal with queries.

  • To assist with account growth and development by keeping in regular contact with allocated accounts.

  • Support the Sales Account Managers with producing quotations and sample packs.

  • Support for events/trade shows & promotions

  • Aiding to achieve the companies five year vision for growth and expansion.


Skills, Experience and Knowledge Required of our Sales Support Administrator

  • 1-2 years + sales support experience in a B2B environment (ideally within food preparation & production)

  • Experience following a structured sales process and compiling quotations and or proposals

  • Experience keeping key sales reporting information up to date accurately.

  • Great phone manner and has experience connecting and selling on the phone.

  • Experience in selling to and building relationships with procurement managers, purchasing assistant/managers or contract managers (preferable)

  • Ability to grasp large variety of product information and be comfortable discussing/guiding customers to the right product choice based on application, vol requirements and technical requirements

  • Excellent relationship builder

  • Excellent Excel and reporting skills

  • Ave+ numerical skills

  • To be able to work independently and take initiative.

  • To be able to work within a team to achieve objectives.

  • To have a good commercial understanding and spot opportunities.

Minimum 1 year
Work Level
Employment Type
Full Time
up to £28,000
Weald Packaging Supplies
View profile
East Sussex