Labour Coordinator – Rochdale
Salary: Ranging from £20,000 -£23,000 per annum (dependent upon experience) + benefits
About Us
Our Service & Maintenance team is growing! We are seeking to recruit Labour Coordinator to join our team in Rochdale. We offer competitive packages, benefits and much more. Plus, a supportive and development-focused culture which is tailored to each individual.
A&F Sprinklers has been established since 1986 and has seen rapid growth over the past 5-10 years. We are continuing to grow and develop our business and with your help, we will all succeed. A&F Sprinklers is now an Employee-Owned Business as part of an EOT.
What we can offer you
- Salary – Ranging from £20,000 -£23,000 per annum (dependent upon experience)
- Hours – 36.25 per week, operating flexibly between 08:00-09:30, 3pm finish on Fridays.
- Annual Leave – up to 34 days per year (including bank holidays with Christmas close down).
- Company Performance Bonus – our bonus scheme runs twice per year (in summer and winter).
- Private Health Care – protection for your health for you!
- Life Assurance – giving you peace of mind in the event of passing.
- Employee Assistance Program – that little extra support where you need it most.
- Wellbeing Events – various of initiatives for team building and wellbeing.
- Long Service Awards – ranges from meals, hotels, weekends away! Not bad, eh?
- Bespoke Development Programs – training and development that suits you, not just a tick in the box.
- Friday Early Finishes – 3pm finishes.
- Various Charity and Social Events – we genuinely care about others.
- Health Surveillance – caring about you and your health.
- Best of all, you’ll be part of an Employee Owned business
Main Role of the Labour Coordinator (not limited to):
- Overall responsibility for engineers scheduling & planning / workload / holiday rota to ensure sufficient labour and resources are available.
- Achieving Targets (monitoring of KPI Performance relevant to role)
- Ensuring engineers jobs are scheduled in a cost-effective and efficient manner.
- Ensuring engineers jobs are planned and scheduled in advance to accommodate changes and emergencies.
- Assign labour for emergency callouts.
- Enter engineers’ timesheets data onto the correct maintenance jobs on construction manager.
- Work with the Servicing Administrators for booking in scheduled Pre Planned Maintenance
- Work with Service Key Accounts for the pre-booking for larger contracts, projects, and tasks
- Provide reports / feedback via Management when required.
- Provide assistance and support to team colleagues within the department.
- Populate the Servicing Due list and distribute to relevant persons (Renewals and Administrators)
- Liaise with the repairs department for labour requirement for repairs and in booking in repairs.
- Create and maintain a good working relationship with engineers.
- Schedule Service Supervisor works for Audits, Surveys Training etc.
The Ideal Skills of the Labour Coordinator
- Attention to detail and ability to apply analytical thinking in problem-solving.
- Experience working within a customer-facing role, and the ability to build strong customer relationships.
- Able to work under pressure and to a high standard.
- Excellent communication/customer-facing skills.
- Disciplined and organised.
- Able to work on own initiative, unsupervised, but also contribute to an effective team.
